Chris's working noteshttps://notes.chrisconley.io/Chris's working notes RSSSmilehttps://notes.chrisconley.io/SmileMake the charitable assumptionhttps://notes.chrisconley.io/Make+the+charitable+assumptionTeam retrospectives should be cathartic, celebratory, safe, and productivehttps://notes.chrisconley.io/Team+retrospectives+should+be+cathartic%2C+celebratory%2C+safe%2C+and+productiveSpeak vulnerablyhttps://notes.chrisconley.io/Speak+vulnerablyIt’s your faulthttps://notes.chrisconley.io/It%E2%80%99s+your+faultHanlon's extended razorhttps://notes.chrisconley.io/Hanlon's+extended+razorGoodhart's lawhttps://notes.chrisconley.io/Goodhart's+lawDon't let principles slip into targetshttps://notes.chrisconley.io/Don't+let+principles+slip+into+targetsClose it outhttps://notes.chrisconley.io/Close+it+outAbout these noteshttps://notes.chrisconley.io/About+these+notesAgent guard landscape — March 2026https://notes.chrisconley.io/Agent+guard+landscape+%E2%80%94+March+2026A subscription is many schedules pretending to be onehttps://notes.chrisconley.io/A+subscription+is+many+schedules+pretending+to+be+oneAgent guards govern five layers from ergonomics to semanticshttps://notes.chrisconley.io/Agent+guards+govern+five+layers+from+ergonomics+to+semanticsA startup is a search for five truthshttps://notes.chrisconley.io/A+startup+is+a+search+for+five+truthsThe five truths inside 'make something people want'https://notes.chrisconley.io/The+five+truths+inside+'make+something+people+want'A calendar cadence is a threshold on the time dimensionhttps://notes.chrisconley.io/A+calendar+cadence+is+a+threshold+on+the+time+dimensionFix systems, not peoplehttps://notes.chrisconley.io/Fix+systems%2C+not+peopleSituation Behavior Impact (& Intent)https://notes.chrisconley.io/Situation+Behavior+Impact+(%26+Intent)Nobody plans to build a billing systemhttps://notes.chrisconley.io/Nobody+plans+to+build+a+billing+systemThe rate is the easy part of ratinghttps://notes.chrisconley.io/The+rate+is+the+easy+part+of+ratingA subscription is a usage event is a seat is a deliveryhttps://notes.chrisconley.io/A+subscription+is+a+usage+event+is+a+seat+is+a+deliveryPricing is just one type of ratinghttps://notes.chrisconley.io/Pricing+is+just+one+type+of+ratingCancellation has four possible money outcomeshttps://notes.chrisconley.io/Cancellation+has+four+possible+money+outcomes